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  2. BAD WEATHER & FORCE MAJEURE POLICIES:

BAD WEATHER & FORCE MAJEURE POLICIES:

BAD WEATHER & FORCE MAJEURE POLICIES:

  • Where bad weather, technical snags or any force majeure reason beyond Helicopter Company control results in the cancellation of your flight being delayed or cancelled, Helicopter Company will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.
  • In case tour departure does not take place from Dehradun on Day One due to above reasons, tour will be considered as cancelled and full refund as per our policies will be made. However, in case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.

    The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.

    In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package days, but without any extension of days.

  • Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.
  • In case for 05 straight days flying does not take place, full refund as per our policies will be made to the passengers.
  • New Chardham passenger(s) scheduled for departure from Dehradun on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).
  • Additional night halt charges will be payable by the passengers to hotels on direct payment basis, when they get stuck for additional nights due to bad weather/force majeure reasons.
  • Helicopter may not fly to Harsil/Jhalla, in case of turbulent wind conditions – which is often in the Harsil valley after 1200 Hrs.
  • If any passenger(s) require ferry flights to be operated for them in emergency, cost for the same will be charged to the party @ INR 125,000/hr plus GST.
  • While the tour is ongoing, if any group demands to cancel their tour mid-way, the arrangement of transportation will be done by Helicopter Company , however, cost for the same will be borne by the passengers on direct payment basis.
  • Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.